EPSO

Support Staff

Whether employed on a permanent basis or as a contract agent, there are numerous opportunities for applicants with secretarial qualifications or a background in HR and administration. Support staff are required in all of the EU institutions, across the sectors, so you can enjoy working in a varied and stimulating environment wherever you are employed.

Job description

Working in human resources, assistants carry out duties relating to personnel policy management in areas such as recruitment, careers, training, and equal opportunities.

Duties may also include managing and following up matters relating to personnel policy management, in particular recruitment, careers, professional training, equal opportunities, individual and financial rights, drafting notes and/or correspondence, drawing up administrative reports, preparing, holding and following up on meetings, managing projects, analysing and developing working methods, assisting with the implementation of accounting, financial, statistical and IT systems, and managing a team.

Contract staff may also be employed to carry out some human resources duties.

Key qualifications

You must have a good command of at least 2 EU languages and either post-secondary education and at least 3 years' professional experience in human resources, or secondary education and at least 6 years' professional experience.

Requirements for contract staff may be different.

Find out more about the selection procedure. You may also find our sample tests useful.

Job description

The administrative tasks of secretaries in the EU institutions vary according to the post. In general, a secretary provides autonomous support to one or several people or units within the institution – shaping, transforming and distributing information. Your work may include preparing files, organising and coordinating the department's activities (meetings, official trips), document management (receipt, processing, follow-up, filing), preparing, processing, finalising and checking documents, finding, compiling and disseminating information.

In translation departments, your work may also involve receiving, managing and processing translation requests, in particular preparing, processing and finalising documents, feeding and updating translation memories, typing, page layout and formatting work.

Contract staff may also be employed to carry out secretarial duties.

Key Qualifications

You must have a good command of at least 2 EU languages and either a post-secondary secretarial qualification, or secondary education and at least 3 years' professional experience as a secretary. Requirements for contract staff may be different.

Find out more about the selection procedure. You may also find our sample tests useful.