FAQs

Equal opportunities

I have a disability and have had problems accessing the EPSO website and/or during my selection procedure. Whom should I contact with my observations and recommendations?

Accessibility is very important to EPSO. We continually work to improve the accessibility of our communication and selection procedures. However, if you run into difficulties linked to the accessibility of your EPSO account or of our website, please contact us straight away to share your observations, recommendations or problems. Your feedback is essential to EPSO. It helps us improve our services by making them more accessible to everyone. For more information on EPSO's work to improve accessibility please visit our webpage dedicated to equal opportunities.

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What should I do if I feel that I was not treated fairly during my competition due to my difference(s)?

EPSO places great importance on equality and diversity and makes every effort to respect equal opportunities, equal treatment and equal access for all its applicants. If you feel that you have been treated in an unfair or discriminatory way due to one or more of the following characteristics: sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation, please contact us straight away to share your observations and feelings.

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I have a disability or illness that requires adjustments to my office equipment and/or work environment. Whom should I contact?

Please note that EPSO will not pass on any information regarding your disability and specific needs to recruiting departments, in order to respect data confidentiality and non-discrimination. If you require adjustments or have some specific needs, you must inform your future employer directly once you are recruited. If you wish to be informed of any positive action put forward by certain employers for people with disabilities, you can check the relevant box in your account. In this case, only your name and email address will be passed on to the recruiting departments.

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I am pregnant or breastfeeding and I have questions concerning my participation in the selection tests. Whom should I contact?

If you are pregnant during the competition registration period, you can submit your questions, problems or requests for adjustments in your application form, together with a medical certificate confirming your pregnancy and your due delivery date. If you find out that you are pregnant or you give birth during the competition period, please contact us as soon as possible providing the same information and sending a medical certificate confirming the expected or actual delivery date. We will inform you of the possible options after examining your request.

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I have a disability or illness that requires adjustments to the selection tests. What do I have to do?

If you require adjustments to the selection tests as a result of a disability or illness, all you need to do is follow the procedure set out on our equal opportunities page in order to submit your request for adjustments. You will also find the different types of possible adjustments. Please note that in order to benefit from reasonable adjustments to the selection tests, you will have to produce a certificate confirming your disability or illness issued by a competent national organisation and/or a specialist.

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I cannot create, access and/or navigate my EPSO account with the technical assistance tools that I use as a result of my disability. What should I do?

Accessibility is very important to EPSO. We continually work to improve the accessibility of our communication and selection procedures. However, if you run into difficulties linked to the accessibility of your EPSO account or of our website, please contact us straight away to share your observations, problems and recommendations. For more information on EPSO's work to improve accessibility please visit our webpage dedicated to equal opportunities.

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