Coronavirus – Important information

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Please note that, until further notice, the latest information given about COVID-19 will be updated primarily in English. The other language versions will be added gradually.

NEW – updated 15/12/2020:

EPSO continues to monitor closely the evolution of the coronavirus COVID-19. Due to the unpredictability of the situation, EPSO is still following all appropriate precautionary measures in line with the instructions and guidelines provided by the EU institutions and national authorities. If you are a candidate participating in an ongoing selection procedure, please check your EPSO account and the EPSO website on a regular basis. The timelines of the different ongoing competitions’ pages are revised and amended regularly according to new planning dates.

You can also send us your questions as usual via the online contact form.

Please rest assured that EPSO will add more information as it becomes available.


Computer-based tests:

EPSO is following attentively the different rules and guidelines established in various countries both in Europe and worldwide, especially where many European countries have introduced various forms of lockdown. Inevitably, this has an impact on the availability of testing centres, where, depending on the country, some centres may be open while others are closed.

EPSO has carefully considered this situation and, for ongoing competitions, has decided to continue testing in those centres that remain open. Given the nature of COVID-19 and the differing ‘spikes’ per country/region – postponing the currently planned tests would not be a solution which would benefit all candidates – given that our candidate pool is worldwide. 

Nevertheless, EPSO is very aware that candidates may not be able to book, travel to the test centre or sit their test on the given date of testing, and will therefore continue to monitor the situation very closely.  Once the testing window for a particular competition is closed, EPSO will review the candidate participation and will ensure that those candidates who were not in a position to take their test in their preferred testing centre will be able to do so in their preferred location, as soon as the test centres reopen.

Please rest assured that EPSO’s contractor complies with all safety and sanitary measures required in this difficult situation. All guidelines and instructions about safety procedures at Prometric test centres are available here. The list of test centres that are currently closed is regularly updated. If your test centre is not mentioned in the list of closed centres, this means that the tests will take place as foreseen.

Please read the information carefully before booking an appointment and  check the instructions again before travelling for the test.

As indicated in the guidelines, candidates must bring and wear a mask at all times at the test centre. Both medical masks and cloth face coverings are acceptable. Masks with exhale/one-way valves are prohibited at the testing centre, due to the lack of viral particle filtration provided by these masks.

Candidates coming to the test centre without a mask, or not following the safety and sanitary measures will not be allowed to sit for their test and will not be eligible for rescheduling.

Candidates should bear in mind that depending on the circumstances, additional measures may be implemented at the test centres - for instance, candidates may be requested to have their temperature measured by an electronic contactless thermometer by the test centre staff.

For further information on measures in the test centres, candidates can also contact Prometric directly using the relevant national toll-free number or the phone number +31 320 239 575.

At the end of the computer-based MCQ testing phase of all the competitions in question, EPSO will assess the situation of candidates who were prevented from travelling and/or sitting for their test because of test centre closures or other measures. Until then, candidates do not need to contact EPSO individually or take any other action.


Competitions EPSO/AST-SC/10/20 and EPSO/AD/381/20:

Detailed information on the new testing period in 2021 will be published on EPSO’s web site and in the accounts of those candidates who could not travel or sit the test because of test centre closures or other measures.

The results of the computer-based tests will be included in all candidates’ EPSO accounts after all candidates have taken their tests.

EPSO is also working on the possibility of introducing remotely proctored computer-based tests in future. Further details about  such a  new test delivery system, the competitions concerned and the planning of tests will be published on EPSO’s website in due time.

The candidates concerned will receive comprehensive and complete information well in advance of the testing date.


Assessment Centre tests:

At the outset of the Covid-19 outbreak in March 2020, EPSO had to suspend all its Assessment Centre activities in Brussels and in Luxembourg and EPSO decided to organise the Assessment Centre tests in an online (remote) format instead.

What is remote testing?

Remote testing means that candidates sit for the tests at home, office etc. and do not need to travel to an EPSO location. Such testing takes place via a videoconferencing tool. All technical details are provided upfront, including the possibility to test the connection before the actual assessment day.

EPSO has now published the addenda to the notices of competition on all the relevant competition pages.

Competition EPSO/AST-SC/08/19 and EPSO/AST-SC/09/19:

Most candidates participating in competition EPSO/AST-SC/08/19 took the computer-based MCQ tests in November 2020 in the Prometric test centres worldwide. Those candidates who could not yet sit their tests due to the pandemic, will be contacted by EPSO’s contractor, Prometric, in January 2021. The other Assessment Centre tests will not start before January 2021.

The Assessment Centre tests for competition EPSO/AST-SC/09/19 are currently planned to start in January 2021. The e-tray and computer-based multiple-choice questions tests will be organised in January 2021 in the Prometric test centres. The invitations were recently published in the candidates’ EPSO accounts.

Competition EPSO/AD/372/19:

The Group Exercise has been cancelled and replaced by a remote Situational competency-based interview (SCBI), which is better suited to an online testing format.

The Assessment Centre tests of competition EPSO/AD/372/19 will not restart before January 2021.

Competitions EPSO/AD/373/19 and EPSO/AD/365-370/19:

The Group Exercise has been replaced by a remote Situational competency-based interview (SCBI), which is better suited to an online testing format.

Candidates participating in competitions EPSO/AD/365-70/19 took the computer-based MCQ tests in Prometric test centres worldwide in November 2020. Those candidates who could not yet sit their tests due to the pandemic, will be contacted by EPSO’s contractor, Prometric, in January 2021.

The Assessment Centre tests of competitions EPSO/AD/373/19 and EPSO/AD/365-70/19 will not start before January 2021.

Competition EPSO/AD/374/19:

The remote Assessment Centre is ongoing.

In the meantime, candidates should check their EPSO account regularly for updates.


Selection procedure CAST/P (CAST Permanent):

If you have been invited to a test but could not book and/or sit for the test due to reasons related to Covid-19, please note that you are invited again to the tests during the next testing period unless you contact EPSO and clearly state that you do not wish to be re-invited. Please also note that EPSO will re-invite only those candidates who renew their interest in the relevant application. Once you make sure your interest was renewed, you do not need to contact EPSO individually or take any other action. You will receive an invitation via your EPSO account.

The re-invitation to a future test is a measure that EPSO has taken to mitigate the effect of Covid-19 pandemic on the candidates, [and to ensure equal opportunities to the extent possible in the current circumstances.]

Please be aware that the selection/recruitment procedure for a position for which you had been pre-selected may not have been suspended. EPSO and the recruiting services cannot be held responsible if you are not contacted despite succeeding in the tests for which you had been invited as a result of this measure.

The indicative dates for the next testing periods are published on the web pages of the different CAST/P profiles.


New competitions and selection procedures:

EPSO updates its indicative planning for new competitions regularly on its website. Now more than ever, we are looking forward to selecting committed and dedicated future colleagues to shape Europe together in these challenging times.


Please continue to take care of your own well-being, and that of your families and friends.