If the Selection Board were to readmit you following review, you would re-enter the process at the step where you had been excluded, regardless of how far the competition has progressed in the meantime.
What happens if I am readmitted after review but the competition has already progressed to the next step?
I have submitted a request for review and have not received a reply, should I send a reminder?
If you received an acknowledgment of receipt after you sent your initial complaint, you should not send a reminder unless a significant time has passed since you wrote.
The replies to review can take several weeks to prepare. The Selection Board must meet to decide, and only after that are the replies prepared and sent.
I have a disability and have had problems accessing the EPSO account and/or website during my selection procedure. Whom should I contact to share my observations and recommendations?
Accessibility is very important to EPSO. We continually work to improve the accessibility of our communication and selection procedures.
However, if you run into difficulties linked to the accessibility of your EPSO account or our website, please contact us to share your observations and recommendations.
Your feedback is essential to us. It helps us improve our services by making them more accessible to everyone.
You can find out more about EPSO's work to improve accessibility on our equal opportunities webpage.
What should I do if I feel that I was not treated fairly during my competition due to my difference(s)?
EPSO places great importance on equality, diversity and inclusion, and makes every effort to respect equal opportunities, equal treatment and equal access for all its applicants.
If you feel that you have been treated in an unfair or discriminatory way, due to one or more of the following characteristics: sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation, please contact us straight away to share your observations and feelings.
We pay a lot of attention to feedback from applicants, who are at the heart of our policies and practices on equality, diversity and inclusion management. For more information on how we put these policies into practice, please see our webpage dedicated to equal opportunities.
I think i should have been admitted on the basis of my qualifications and/or my professional experience
Your personal conviction as to how your own qualifications/experience should have been evaluated is subjective and cannot replace the Selection Board's assessment. It does not constitute irrefutable evidence of manifest error committed by the Board.
The Selection Board's evaluation criteria usually include a list of what it considers to be relevant with regard to subjects studied, diplomas obtained, the level of the diploma, the relevance, level and duration of the work experience.
Different elements can explain the Selection Board's decision to exclude you based on the pre-established selection criteria:
- Your diploma is not sufficiently related to the field of the competition
- Your diploma is not of the right level/duration
- Your experience is not sufficiently related to the field
- Your experience in the field is too short
- You have insufficient relevant experience since obtaining the diploma requested for this competition
Have you read the information and want to lodge a complaint now?