If the Selection Board were to readmit you following review, you would re-enter the process at the step where you had been excluded, regardless of how far the competition has progressed in the meantime.
What happens if I am readmitted after review but the competition has already progressed to the next step?
I have submitted a request for review and have not received a reply, should I send a reminder?
If you received an acknowledgment of receipt after you sent your initial complaint, you should not send a reminder unless a significant time has passed since you wrote.
The replies to review can take several weeks to prepare. The Selection Board must meet to decide, and only after that are the replies prepared and sent.
I have a disability and have had problems accessing the EPSO account and/or website during my selection procedure. Whom should I contact to share my observations and recommendations?
Accessibility is very important to EPSO. We continually work to improve the accessibility of our communication and selection procedures.
However, if you run into difficulties linked to the accessibility of your EPSO account or our website, please contact us to share your observations and recommendations.
Your feedback is essential to us. It helps us improve our services by making them more accessible to everyone.
You can find out more about EPSO's work to improve accessibility on our equal opportunities webpage.
What should I do if I feel that I was not treated fairly during my competition due to my difference(s)?
EPSO places great importance on equality, diversity and inclusion, and makes every effort to respect equal opportunities, equal treatment and equal access for all its applicants.
If you feel that you have been treated in an unfair or discriminatory way, due to one or more of the following characteristics: sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation, please contact us straight away to share your observations and feelings.
We pay a lot of attention to feedback from applicants, who are at the heart of our policies and practices on equality, diversity and inclusion management. For more information on how we put these policies into practice, please see our webpage dedicated to equal opportunities.
I noticed a discrepancy between the comments for my knowledge-based interview and the score i obtained at the talent screener stage, is there a mistake?
Talent Screening is part of the admission phase where the selection is carried out solely on the basis of the information provided in the 'Talent Screener' tab of the application form whereas, a knowledge-based interview is a structured interview based on the information provided in the 'Talent Screener' tab and meant to assess your specific competencies. As your score may have varied according to your performance, a high score in the Talent Screener does not necessarily lead to a high score in the structured interview.
Did the selection board look at my full application while scoring the talent screener?
No. The Selection Board will score your Talent Screener responses SOLELY on the replies you provide in the Talent Screener section of your application.
Why was my talent screener score lower than my own expectations?
According to the relevant Court case law your personal conviction as to how your own qualifications/experience should have been evaluated is subjective and cannot replace the Selection Board's assessment. It does not constitute irrefutable evidence of manifest error committed by the Board.
You are responsible for providing the Selection Board with all the information which is needed to assess your Talent Screener, ie give enough details and reply to all questions.
Different elements can explain the Selection Board's decisions on scoring in accordance with the Board's pre-established evaluation criteria:
- Your diploma and/or the subjects covered are not sufficiently in line with the pre-established criteria
- Your experience is not sufficiently linked to the nature of duties specified in the notice of competition
- The nature of your task/the type of responsibilities involved in your job (e.g. in terms of level of budget or number of personal managed) is not in line with the pre-established criteria or not sufficiently detailed in the Talent Screener tab of your application form
- The duration of your professional experience is not clearly specified (e.g. exact start and end dates)
- Your experience in the field is not long enough/ was not acquired after the diploma giving access to the competition
- You answered 'no' and consequently were awarded zero points for the question(s)
- You referred to the reply you gave to another question (marks will not be awarded several times for entries repeating the same information as each piece of relevant experience can only be counted once).
- You referred in your talent screener answer to another part of the application form which is not taken into account for the screening
- You did not reply to all questions of the Talent Screener Tab of our application form
Have you read the information and want to lodge a complaint now?