EPSO does not contribute to any travel expenses incurred by your participation in any computer-based tests or preliminary/intermediate tests (i.e. multiple choice question tests, e-tray exercise and translation tests).
Candidates invited to the case study or to a written test in the field having an address of residence in a country outside the EU are entitled to claim a contribution towards their travel expenses if these tests are part of the assessment center (please refer to the relevant notice of competition).
When you participate to the assessment centre tests you may, if...
Please check the Notice of Competition or Call for Expression of Interest of your selection procedure for the number of questions, duration and pass marks for the tests.
Arrival at the test centre:
The address of the test centre is listed in the link in your booking confirmation. You can find this confirmation in your EPSO account once you have booked for the tests. You must arrive at least 30 minutes before your appointment. Availability cannot be guaranteed if you are late or if you miss your appointment.
We would like to invite you to read our frequently asked question on What are...
You will be notified of the start and end dates of the booking period via your EPSO account/website. A link to the contractor's booking system will be active in your EPSO account only during this booking period.You will be able to choose the date, time, country and test centre according to availability. Please note that not all test centres will show availability at all times. The capacity planning in the various test centres is based on the opening hours of each test centre, the number of available work stations, along with the number of candidates who have selected the centre in...
Should an issue occur, please ensure that you:
alert an invigilator to resolve the issue and request that the incident be logged in writing AND
notify EPSO within 3 calendar days after the test in writing via the online contact form with a brief description of the problem encountered.
The complete list of tests for a specific selection procedure is available in the notice of competition/call for expression of interest.You can find some samples of the different tests on our website on the dedicated page.With the exception of the sample tests, EPSO does not provide any preparatory learning material or guidance regarding taking the tests. Some Member States organise courses for training EU nationals for the European Institutions' open competitions. To find out more, please check the information on the same page.
Immediately after booking you will receive a confirmation email from Prometric. Check your spam filter/junk mail if you do not receive it.The exam code indicated in the confirmation email for MCQ tests and the e-tray corresponds to your second language, namely the language for the instructions in the test environment. For the case study, written test in the field and the translation tests this code also corresponds to additional information on the language of the test and the keyboard.A booking confirmation will also be uploaded in your EPSO account within 48 hours of booking. You should...
Anyone failing to respect the following rules of conduct may be excluded from the test centre and the rest of the selection procedure.You must follow the Prometric Testing Center Regulations (also available at the test centre on the day of the tests) and all instructions given by the test centre staff.Each test session is invigilated and videotaped. In order to ensure a secure testing environment, invigilators perform regular walk-throughs whilst candidates are taking the tests.Food and drinks are allowed only in the waiting room/area but not in the test room. No refreshments are provided at...
If you are pregnant during the selection procedure registration period, you can submit your questions, problems or requests for adjustments in your application form, together with a medical certificate confirming your pregnancy and your due delivery date.
If you find out that you are pregnant or you give birth during the selection procedure period, please contact us as soon as possible, providing the same information and sending a medical certificate confirming the expected or actual delivery date.
We will inform you of the possible options after examining your request.
If you require adjustments to the selection tests as a result of a disability or medical condition, all you need to do is follow the procedure set out on our equal opportunities page in order to submit your request for adjustments. You will also find the different types of possible adjustments.
Please note that in order to benefit from reasonable adjustments to the selection tests, you will have to produce a certificate confirming your disability or medical condition issued by a competent national organisation and/or a specialist.
During the booking and testing periods you can reschedule your multiple-choice question test appointment during the booking and testing periods, subject to availability and under the following conditions:you should first wait until the original booking confirmation uploads in your EPSO account (normally within 24 hours of booking) as it contains the confirmation number and code you will need in order to reschedule the appointment;you can reschedule your original appointment up to the day before;you can only choose from the appointments shown in the system;you have the...
If you decide not to take the tests, you should cancel your appointment to free up the slot for another candidate. This can be done online up to 48 hours before the time of your scheduled test.This action is irreversible and will end your participation in the selection procedure.Prometric's booking management system is accessible via the link in the booking confirmation letter in your EPSO account.Please consult the following link for step-by-step screenshots of the cancellation procedure.
In order to define the threshold, candidates' scores are ranked in descending order. The board then selects the top ranking candidates that can be invited to the next stage of the competition (see question: "how many candidates will go from TS to the next stage"). The threshold is the score of the last candidate on this list.
As only a set number of candidates can go through to the next stage, only those with the highest scores are invited. These candidates have a score equal to or above the threshold.A list of successful candidates is drawn up by the Selection board in descending order of the total score obtained.
Should you have a serious doubt about the content of a test question please contact EPSO's Candidate Contact Service within three calendar days of your tests clearly stating the circumstances and your candidate number (see the procedure in the Call for Expression of Interest).
If an identified item does not comply with the EPSO's quality criteria, the following corrective measures will be applied:
- The item will be corrected or taken out of the database;
- Corrective measures may be taken in instances where EPSO finds that a candidate was negatively impacted.
Test results are not given at the test centres, but communicated via your EPSO account about 3-5 weeks after the completion of the testing period.Before publication the results have been previously verified, approved and validated by the Selection Board (for competitions) or by EPSO (for CAST selection procedures). Once the results communicated, the accuracy of the questions can no longer be challenged.
During the booking and testing periods you can reschedule your multiple-choice question test appointment, subject to availability and under the following conditions:
you should first wait until the original booking confirmation uploads in your EPSO account (normally within 24 hours of booking) as it contains the link, the confirmation number and the code you will need in order to reschedule the appointment;
you can reschedule your original appointment up to the day before;
you can only choose a new appointment within the same testing period and from the...
With the introduction of remotely proctored testing combined with classical testing in test centres, EPSO started the computer-based tests allowing candidates to sit the tests choosing their preferred option for most tests. Some tests however cannot (yet) be delivered remotely proctored and candidates must sit them in one of the test centres. We inform candidates via the competition relevant page on our web site if this option is available for their test event and comprehensive and complete information is published well in advance of the testing date in your EPSO account.
If your location...
Remote proctoring via our contractor Prometric’s ProProctor application allows candidates to sit the tests securely in a remote location with their own computer rather than in one of the computer-based test centres.
A “proctor” is a supervisor, or a person who monitors candidates during a test. When taking a remotely proctored test, candidates will be continuously monitored by live proctors using various monitoring tools. Candidates can reach out to the proctor if they have questions or in case of emergency.
Exams are continuously monitored for suspicious activity or behaviour by...
EPSO’s contractor complies with all safety and sanitary measures required. All guidelines and instructions about safety procedures at test centres are available here. The list of test centres that are currently closed is regularly updated. If your test centre is not mentioned in the list of closed centres, this means that the tests will take place as foreseen.
Please read the information carefully before booking an appointment and check the instructions again before travelling for the test.
Beginning of July 2021, EPSO introduced remotely proctored computer-based tests for specific competitions and tests.
Remote test proctoring via our contractor Prometric’s ProProctor application enables candidates to sit the tests from any location while maintaining the integrity of the tests.
Remote test proctoring allows EPSO to progress faster with competition organisation.
It offers greater flexibility and cost-effectiveness and is also particularly relevant in the context of the pandemic situation, where attendance at test centres may present significant challenges due to public...