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Who should I contact if I encounter technical problems when booking my computer-based tests?

If you encounter technical issues when booking, rescheduling or cancelling your computer-based tests, please contact Prometric directly by phone, via one of the numbers below (toll-free):

Austria: 0800 201 768
Belgium: 0800 80293
Bulgaria: 00800 1104423
Croatia: 0800 222 354
Cyprus: 800 91198
Czech Republic: 800 900 549
Denmark: 8060 0064
Estonia: 800 0044 235
Finland: 0800 97543
France: 0805 54 03 72
Germany: 0800 101 5487
Greece: 00800 4414 0600
Hungary: 06 80 981 361
Ireland: 1800 882 168
Italy: 800 917 585
Latvia: 800 2565
Lithuania: 8800 30392
Luxembourg: 0800 26701
Malta: 800 62442
Netherlands: 0800 020 0951
Poland: 00800 4411 842
Portugal: 800 207 477
Romania: 0800 894557
Slovakia: 0800 004 493
Slovenia: 0800 80871
Spain: 900 811 189
Sweden: 201 701 533

If you are calling from other countries, please dial +31 320 239 575. Be aware that this is not a toll-free number.

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