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Who should I contact if I encounter technical problems when booking my computer-based tests?

If you encounter technical issues when booking, rescheduling or cancelling your computer-based tests, please contact Prometric directly by phone, via one of the numbers below (toll-free with most telecom providers):

Austria: 0800 201 768

Belgium: 0800 80293

Bulgaria: 00800 1104423

Croatia: 0800 222 354

Cyprus: 800 91198

Czech Republic: 800 900 549

Denmark: 8060 0064

Estonia: 800 0044 235

Finland: 0800 97543

France: 0805 54 03 72

Germany: 0800 101 5487

Greece: 00800 4414 0600

Hungary: 06 80 981 361

Ireland: 1800 882 168

Italy: 800 917 585

Latvia: 800 2565

Lithuania: 8800 30392

Luxembourg: 0800 26701

Malta: 800 62442

Netherlands: 0800 020 0951

Poland: 00800 4411 842

Portugal: 800 207 477

Romania: 0800 894557

Slovakia: 0800 004 493

Slovenia: 0800 80871

Spain: 900 811 189

Sweden: 201 701 533

You can also dial +31 320 239 575. Be aware that this is not a toll-free number.

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