FAQs

I can't "log-on" or consult my EPSO Account, what should I do?

Question categories: 

Check that you are using the correct link to log in to your Account by clicking on "login/create account" from our website.

Check that you are using the right login and password (see 'Forgot your username/login?  Forgot your password?').

If you still cannot log in, please contact EPSO as soon as possible. 

If you cannot remember or no longer have access to the email in your EPSO Account please send us a copy of your ID or passport and provide us with your new email address, so that we can change the email in your EPSO Account.

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