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How is equal treatment guaranteed?

Objective evaluation criteria are adopted prior to the selection, in accordance with the competition notice, and are rigorously applied to all candidates in order to ensure equal treatment.

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Can I reschedule a case study, written test in the field, e-tray or translation test?

You cannot reschedule the date/time of your case study, written test in the field, e-tray or translation test appointment.

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Which keyboard will I use at my computer-based tests?

For multiple-choice question (MCQ) tests (including the e-tray tests), candidates don't need a keyboard. For the case study and the written test in the field, you will be allocated by default a keyboard corresponding to your second language. In the invitation letter, you will be requested to check and – if necessary - change your keyboard option. If you select a keyboard other than your default one, some keyboard shortcuts for accented/special characters might not be available. You can see the most common special characters, which are supported by the test environment and can be typed by...

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I am pregnant or breastfeeding and I have questions concerning my participation in the selection tests. Whom should I contact?

If you are pregnant during the competition registration period, you can submit your questions, problems or requests for adjustments in your application form, together with a medical certificate confirming your pregnancy and your due delivery date. If you find out that you are pregnant or you give birth during the competition period, please contact us as soon as possible providing the same information and sending a medical certificate confirming the expected or actual delivery date. We will inform you of the possible options after examining your request.

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I have a disability or illness that requires adjustments to the selection tests. What do I have to do?

If you require adjustments to the selection tests as a result of a disability or illness, all you need to do is follow the procedure set out on our equal opportunities page in order to submit your request for adjustments. You will also find the different types of possible adjustments. Please note that in order to benefit from reasonable adjustments to the selection tests, you will have to produce a certificate confirming your disability or illness issued by a competent national organisation and/or a specialist.

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Where can I find further information on the tests?

The complete list of tests for a specific selection procedure is available in the notice of competition/call for expression of interest. You can find some samples of the different tests on our website on the dedicated page. With the exception of the sample tests, EPSO does not provide any preparatory learning material or guidance regarding taking the tests. Some Member States organise courses for training EU nationals for the European Institutions' open competitions. To find out more, please check the information on the same page.

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Are travel costs reimbursed?

EPSO does not contribute to any travel expenses incurred by your participation in any computer-based tests or preliminary/intermediate tests (i.e. multiple choice question tests, e-tray exercise and translation tests). Candidates invited to the case study or to a written test in the field having an address of residence in a country outside the EU are entitled to claim a contribution towards their travel expenses if these tests are part of the assessment center (please refer to the relevant notice of competition).

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What is a self-assessment test?

For some selection procedures you will be asked to complete self-assessment tests before you apply. The self-assessment tests will help you to familiarise yourself with the computer-based admission tests which you will be expected to do in the first stage of the selection process (for example: verbal, numerical, and abstract reasoning). These tests are a self-evaluation tool. They are not eliminatory. The results are not recorded or taken into account if you decide to proceed with your application.

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What is the 'EU Career, My Career' questionnaire?

For some selection procedures you will be asked to complete an 'EU Career, My Career' questionnaire before you apply. This questionnaire will help you understand if you have the right perception of what it is like to work in the EU Institutions. Every year EPSO organises a range of competitions spanning different grades and fields. For a majority of these competitions, there are a large number of applicants many of whom will be unsuccessful at the various stages of the selection process. Before applying, it is therefore useful to consider carefully what it is like to work in an EU Institution...

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What are the instructions for sitting the computer-based tests?

Please check the Notice of Competition or Call for Expression of Interest of your selection procedure for the number of questions, duration and pass marks for the tests. Arrival at the test centre: The address of the test centre is listed in the link in your booking confirmation. You can find this confirmation in your EPSO account once you have booked for the tests. You must arrive at least 30 minutes before your appointment. Availability cannot be guaranteed if you are late or if you miss your appointment.We would like to invite you to read our frequently asked question on What are the...

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How do I book my computer-based tests?

You will be notified of the start and end dates of the booking period via your EPSO account/website. A link to the contractor's booking system will be active in your EPSO account only during this booking period. You will be able to choose the date, time, country and test centre according to availability. Please note that not all test centres will show availability at all times. The capacity planning in the various test centres is based on the opening hours of each test centre, the number of available work stations, along with the number of candidates who have selected the centre in question....

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What happens after I book my tests?

Immediately after booking you will receive a confirmation email from Prometric. Check your spam filter/junk mail if you do not receive it. The exam code indicated in the confirmation email for MCQ tests and the e-tray corresponds to your second language, namely the language for the instructions in the test environment. For the case study, written test in the field and the translation tests this code also corresponds to additional information on the language of the test and the keyboard. A booking confirmation will also be uploaded in your EPSO account within 48 hours of booking. You should...

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