"Being a policy officer in the field of migration fully corresponds to what has been my main subject of interest ever since I studied refugee law at university. Gaining hands-on experience from both the Danish Immigration Service and UNHCR and witnessing a real refugee crisis in 1996-97 certainly gave me an insight I have used a lot since I started in the migration team in the Council Secretariat back in 2015, right at the beginning of a refugee crisis in Europe. It is also tough to do this line of work because you deal with a policy that affects many thousands of people directly every day and there are no easy solutions."